Help Center

How Can We Help?

Search our help articles or browse a topic below.

Subscriptions

Manage, pause, upgrade, or cancel your Neuara HealthPass subscription.

Help with chef assignments, visits, meal quality, and scheduling.

How to book, reschedule, or cancel chef visits and consultations.

Payment methods, billing cycles, invoices, and pricing questions.

Refund policies, session credits, and request timelines.

Nutritionist consultations, plan reviews, and health tracking questions.